Grievance Redressal (Urmila Convention)
Last Updated: 18 January 2026
At Urmila Convention, customer satisfaction is our priority. If you have any complaint, issue, or feedback regarding our services, we encourage you to contact us so we can resolve it quickly.
1. How to Raise a Complaint
You can submit your grievance through:
✅ Email: hello@urmilaconvention.com
✅ Phone: +91 9778888866 / +91 6370423778
✅ Visit Us:
AT/PO- Randia, Dist- Bhadrak,
PS- Bhadrak (R), Odisha – 756135
2. What Details to Provide
To help us resolve your complaint faster, please share:
- Your name
- Contact number
- Booking date (if applicable)
- Event type
- Complaint details
- Any proof (photos/screenshots) if required
3. Resolution Timeline
We aim to respond within:
✅ 24 to 48 working hours of receiving the complaint.
Final resolution may depend on the nature of the issue.
4. Complaint Handling Authority
Grievances are reviewed by the management team of Urmila Convention to ensure fair and timely resolution.
5. Our Commitment
We are committed to:
- Listening carefully
- Taking corrective action if needed
- Improving our service experience for all customers